Terms and Conditions

Terms and Conditions

The web site is constructed purely for the assistance to end user customers to check availability of hotel rooms and eventually make reservations. is an entity registered in the United Arab Emirates Free Zone. The definition of the term ‘you’ is referred to as the end user booking on this website either personally or through an agent.

The website is for your use and is conditional upon your acceptance of an agreement to the laid down conditions without any modifications to the limitations of any liabilities.

Changes or Cancellations to any Bookings

You may change part or the entire booking directly on the website, some of the changes may be governed by the Hotel supplier based on their rules and regulations at the instance of the original booking. Some of these changes may incur additional charges depending on new choice of dates or type of room or any other amenity. You may cancel the entire or part booking however, subject to cancellation charges, if in the case of a no show on the date of the booking we reserve the right to charge you for a minimum of one night.

More details of the reservation and cancellation policy can be obtained through the following link.

Privacy policy believes in protecting your privacy. Please click here to review our current Privacy Policy, which also governs your use of

Disputes is committed to provide you satisfactory services, in case of any issue we will try to resolve this, however, if unsuccessful you may pursue claims. You agree to give us an opportunity to settle any claims by our customer service agents within 90 days of your claim. In case if the issue is not resolved you make seek arbitration, however, each case will be dealt with as an individual case and not in a class action.

Suppliers, rules and regulations

The terms and conditions of purchase imposed by any supplier you choose to deal with must be followed. This includes, but is not limited to, the full payment when due, as well as the suppliers’ rules and restrictions regarding room availability and/or other products at the applicable prices.  We reserve the right to cancel your booking if full payment is not received as per the stipulated time you understand that any violation of any such supplier's conditions of purchase may result in cancellation of your reservation(s).

Prepaid hotel reservations

In order to expedite the reservations made from your side, would pre-negotiate certain room rates with the hotels. The rates shown on the website are a result of the pre-negotiated rates, along with the facilitation charges of for our services. You authorize to book reservations for the total reservation price, which includes the room rate displayed on the website, plus all tax and fees levied by any authorities, wherever applicable, within the geographical jurisdiction. Your credit card will be charged by for the total price, wherever determined by the booking conditions.

Pay online immediately or pay at a later date at the hotel

In some situations, you may be given the option to pay online immediately or to pay at a later date when you check-in at the hotel. If you choose to pay online immediately, you will be charged the amount in the currency of your selection, with the appropriate exchange rate conversion rates. If you choose to pay at a later date, during your check-in, the hotel will charge you in their local currency. It is possible that tax rates and foreign exchange rates may change between the time of your booking reservation and the time of your stay.


Prices quoted on the website will remain the same, except in case of an error. Prices of travel services are liable to change at any point of time. However, there will be no changes to existing bookings. Despite’s best efforts, there may be errors in pricing. At this stage, reserves the right to correct these pricing errors and charge you with the correct prices. If these are not acceptable to you, these bookings may be cancelled without any penalty or charges.

Currency converter  

The currency rates are only guidelines as the actual rates may vary from the ones displayed depending on the exchange rate prevailing at the time of payment. The information supplied by this application is believed to be accurate, but or our respective suppliers do not warrant or guarantee such accuracy.

Liability disclaimer

The information or product, services and prices may include inaccuracies or errors. We do not guarantee accuracy or and disclaim all liabilities in relation to information and description of the hotel and their products, photographs or list of their amenities displayed on our website. Hotel ratings are also displayed as a general indication or guidelines.


In cases of claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any nature, you agree to defend and safeguard, as well as their respective suppliers, officers, directors, employees and agents from these claims. This includes, but is not limited to, reasonable legal and accounting fees brought by third parties.